You can contact Pixie Paradise in various ways, we welcome your communication:
Pixie Paradise is open Monday to Friday 9am - 5pm.
- If you are on mobile CHAT (What's App) or CHAT function (bottom right on the website) is by far the most easiest and quickest way to contact us, If it is out of hours (after 5.00pm) we will reply the following working day.
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EMAIL (below): Not as quick as chat, but we aim to respond within 48 hours.
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FOR RETURNS (below) - You can request a return by filling in the email form below, we aim to respond within 48 - please do not send items back to us without filling in this form.
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SNAIL MAIL: Definitely not the quickest, but if you would prefer to write to us then pen your letter here: 794 High Street, Kingswinford, DY6 8BQ* Please use the email function below, and we will arrange returns, some items can be sent direct to the manufacturer when faulty.
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SOCIAL MEDIA - You can DM us on most platforms, you can click the links at the bottom of this page. Not as quick as chat, but we aim to respond within 48 hours.
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PHONE - 07759041638
We really do welcome your questions, concerns - ANYTHING! Just message us and we will be happy to help.
